This Privacy Policy explains how SteamLvls (“SteamLvls”, “we”, “us”) collects, uses, and safeguards your information when you use steamlvls.com and our services. By using the Service, you agree to the practices described here.
1. Information We Collect
- Steam account data. When you sign in through Steam, we receive your public Steam ID and the public profile information your Steam privacy settings allow (such as display name, avatar, level, badges, and inventory needed to deliver and calculate orders). We never receive or store your Steam password.
- Contact details. An email address, only if you choose to provide one for receipts and notifications.
- Trade information. Your Steam trade link, so we can send trade offers.
- Transaction data. Orders, balances, payment method, cryptocurrency deposit addresses and amounts, coupon and referral activity.
- Technical data. IP address, device and browser information, and cookies used to operate the Service.
2. How We Use Your Information
- To provide the Service — deliver card sets, calculate levels, and process orders and withdrawals;
- To process payments and credit deposits;
- To send transactional messages such as receipts and order or deposit status updates;
- To operate the referral program and apply coupons;
- To detect, prevent, and investigate fraud and abuse; and
- To maintain, secure, and improve the Service.
3. Steam Data
We access your Steam profile through Steam’s OpenID sign-in and public Web APIs. The information available to us is governed by your Steam privacy settings. For accurate leveling, your profile and game details generally need to be public so that your badges can be read.
4. Payments & Third Parties
Cryptocurrency payments are processed on public blockchains, and skin deposits are handled through third-party payment partners. Those transactions and any data they involve are subject to the relevant network or partner. We share only what is necessary to complete and verify your transactions. We do not sell your personal information.
5. Cookies & Sessions
We use a secure, encrypted session cookie to keep you signed in, and a preference cookie to remember your chosen language. These are required for the Service to function; we do not use cookies to sell your data to advertisers.
6. Sharing of Information
We may share information only:
- With our trading bots and payment partners, as needed to deliver orders and process payments;
- When required by law, legal process, or to protect our rights, users, or the Service; or
- In connection with a business transfer, subject to this Policy.
7. Data Retention
We retain account, order, and transaction records for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and prevent fraud.
8. Security
We take reasonable technical and organizational measures to protect your information, including encrypted sessions and IP-restricted access to sensitive systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Email Communications
If you provide an email address, we send transactional emails (such as receipts and status updates). You may also opt in to promotional emails, which you can turn off at any time from your profile or via the unsubscribe link in those emails.
10. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. To make a request, contact us using the details below. You may remove your email or disable promotional messages at any time from your profile.
11. Children
The Service is not directed to children. You must meet the minimum age set out in our Terms of Service to use SteamLvls.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
13. Contact
Questions about your privacy? Reach us at [email protected].